Questions
No silly
questions.
FAQ
Ask away.
Booking a class
- How do I book onto a class?
- All classes are booked through our online booking system, Bookwhen. Simply pick a class from the timetable, select your ticket, and you're in.
- What classes do you offer?
- We run reformer Pilates as our core class, alongside MAT (our mat Pilates class). Check the live timetable for what's on this week.
- Is there a minimum age to join a class?
- Yes — 16 years and older for reformer Pilates, and 13 years and older for mat Pilates.
Before your class
- Where are you located?
- BED Debden is at Fab Lab 3 (Storex Building), 3A Langston Road, Loughton, Essex, IG10 3SD.
- Where can I park?
- Epping Forest Retail Park offers 3 hours of free parking, just a short walk from the studio.
- What should I wear?
- Comfortable gym clothes and grip socks. Grip socks are a must in every class — they're essential for hygiene and safety on the reformer.
- How early should I arrive?
- Please arrive 5 minutes before your class start time. Once the doors close, class begins — if you're 5 minutes or more late, you won't be able to join.
- Can I train while pregnant or post-natal?
- Yes, absolutely — just let your instructor know before class, and make sure you've had the all-clear from your GP or midwife.
In studio
- Do I need to bring my own grip socks?
- Yes, grip socks are required for every class. Bring your own or ask the team about picking up a pair at the studio.
- Who will be teaching my class?
- We have a wide range of instructors, so you're always in experienced hands.
Cancellations & policies
- Can I amend or transfer my booking?
- Yes — amendments can be made up to 24 hours before your pre-booked class, provided the new class is the same ticket value and at the same venue. Transfers are unlimited within the terms of your ticket type.
- Can I get a refund?
- All purchases are non-refundable. We'd always rather help you rebook than lose your session, so get in touch if you need to make a change.
Still have a question?
Message us on Instagram @beddebden and we'll get back to you as soon as possible.